Privacy Policy

Welcome to VoiceLayer ("we," "our," or "us"), a product of Boring AI Technologies. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and companion client software (collectively, the "App").

1. Information We Collect

• Voice and Audio Data: When you use voice input to interact with your AI agents, we process audio to generate transcriptions. Audio is processed in transit and is not stored permanently on our servers.
• Agent Interaction Data: We collect the messages, outputs, and conversation history exchanged between you and your connected AI agents to power briefings, summaries, and live calls.
• Usage Data: Information about how you use the App, including feature interactions, session duration, and preferences.
• Device and Log Data: We may collect data about your device, such as its model, operating system, IP address, and app performance data.
• Push Notification Tokens: To deliver agent briefing notifications to your device, we store a push token associated with your account.

2. Information We Do Not Collect

• First Name and Last Name
• Email Address
• Phone Number
• Address or Location Data
• Payment Information
• Sensitive Personal Information

3. How We Use Your Information

• To provide, maintain, and improve the App, including voice synthesis and agent output summarisation.
• To deliver push notifications when your agents complete tasks or require a decision.
• To personalise your experience and remember your connected agents and preferences.
• To communicate with you, including sending important updates and support messages.
• To comply with legal obligations and protect against fraud or unauthorised access.

4. Voice and Agent Data

VoiceLayer acts as a neutral layer between you and the AI agents you already run. We do not train models on your voice data or agent conversation content. Audio captured for speech-to-text is processed in memory and discarded after transcription. Agent output that is converted to speech is processed solely to generate the spoken summary delivered to you.

5. Data Sharing and Disclosure

• Service Providers: We may share information with trusted service providers who assist in operating our App, including speech-to-text and text-to-speech providers. These providers are contractually bound to use data only as directed.
• Legal Compliance: If required by law or in response to a valid legal request, we may disclose your information.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to a new entity.

6. Data Security

We implement security measures to protect your data from unauthorised access, loss, or misuse. All data is transmitted over encrypted connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

• Access, correct, or delete your personal data.
• Opt-out of push notifications via your device settings.
• Withdraw consent where applicable.
• Request data portability.

To exercise your rights, please contact us at support@voicelayer.tech.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted within the App. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:
support@voicelayer.tech
voicelayer.tech

Thank you for using VoiceLayer. Your privacy is important to us.